Shipping policy
Shipping Policy
Thank you for visiting and shopping with Sprouts Seasoning. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1-2 business days. Orders are generally not shipped but may be delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur.
We use UPS, USPS, DHL and FEDEX to ship and on orders over 15 lbs we may use LTL trucking.
Shipment to P.O. boxes or APO/FPO addresses
Sprouts Seasoning ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses. We prefer not to ship to post office boxes unless its a small item.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Sprouts Seasoning is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Sprouts Seasoning not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S. but are able to make arrangements if needed. Please contact our office directly.
Any purchases of Third party products will require a 15% restocking fee in addition to all shipping and handling costs.